Privacy Policy

Khukuri Auto Repairs ("we", "us", "our") of 17 Wetherill St South, Lidcombe NSW 2141 is committed to protecting your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information when you contact us, book a service or visit our workshop:

• Your name, phone number and email address
• Your vehicle's make, model, registration and service history
• Details you provide in enquiries or booking notes
• Payment information processed at the time of payment

2. How We Use Your Information

We use your personal information to:

• Provide vehicle servicing and repair services
• Manage bookings, quotes and invoices
• Contact you about your vehicle, including service reminders
• Respond to enquiries submitted through our website
• Meet our legal and record-keeping obligations

3. Online Bookings and Third Parties

Online bookings are processed through Square Appointments, operated by Block, Inc. Information you enter on the booking page is handled under Square's Privacy Policy. Enquiries submitted through our contact form are delivered to us by a form-processing service. Our website also embeds Google Maps, which may set cookies subject to Google's privacy policy. We do not sell your personal information to anyone.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Records are retained only as long as needed for the purposes described above or as required by law.

5. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by calling 0403 860 759 or using our contact form.

6. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can resolve the issue. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.